This page provides the information required under the Act on Specified Commercial Transactions of Japan.

Seller

WATER SHURIKEN Co., Ltd. (株式会社ウォーターシュリケン)

Operations Manager

WATER SHURIKEN

Address

1-18-8-204 Hyakunincho, Shinjuku-ku, Tokyo 169-0073, Japan

Phone Number

We will disclose our phone number without delay upon request. Please contact us through our contact page or at the email address below.

Contact

Contact page
E-mail: business@watershuriken.com

Price

As listed on each product page (tax included)

Additional Fees

Shipping: Please see our Shipping Policy.
For orders shipped outside Japan, customs duties, import taxes, customs clearance fees, and other charges may apply and are the responsibility of the customer.

Payment Methods

Credit card, Shop Pay, Apple Pay, Google Pay

Payment Timing

Payment is processed when your order is confirmed.

Delivery Time

Orders are usually shipped within 5 to 7 business days after the order is completed. For some products, the estimated delivery date is shown on the product page.
* We do not ship on Saturdays, Sundays, or Japanese public holidays.
* Shipping may take longer than the above during the year-end and New Year holidays and other extended holiday periods.
* We cannot accept requests for a specific delivery date or time. Items will be delivered in order as soon as they are ready.
* We are not responsible for loss or theft when you choose unattended delivery.

Shipping Method

We are unable to accept requests for a specific shipping method.

Returns and Exchanges

Except in the case of defective items or incorrect shipments, we do not accept returns or exchanges. If you receive a defective item or an incorrect shipment, please contact us within 7 days of receiving your order. We will cover the return shipping costs. For details, please see our Refund Policy.

Cooling-Off Period

As this is a mail-order sale, the cooling-off system does not apply.

Language

If there is any discrepancy in interpretation between the Japanese and English versions of this notice, the Japanese version shall prevail.